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Important Notice for Direct Debit customers

We’ve been very proud to be one of the few web hosts in the UK that allow you to pay for your hosting renewals by Direct Debit. Whilst the take-up has been low, we’ve always thought it was a great feature.

Sadly, with effect from 1st June, 2011 we will no longer be able to accept payment by Direct Debit. This is for a number of reasons to do with cost and automating our payment systems. Accepting payments by Direct Debit is actually quite expensive and, despite recent improvements by BACS, is still a very manual procedure.

If you currently pay for your web hosting or domain name renewals by Direct Debit, we’ll very soon be automatically switching them to pay by credit/debit card. If you don’t have a valid credit/debit card on file, you should login to www.simplewebhosting.co.uk/secure and follow the ‘My Details’ link.

Don’t forget, simplewebhosting.co.uk doesn’t impose any fees on payment processing whether you choose to pay by credit or debit card.

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